We believe that using Vault Couture should be simple and stress-free. From free collection to digital outfit curation, here’s a step-by-step breakdown of our seamless process.
Upon arrival at the Vault, each garment is checked in and bar-coded so that we can easily identify them. The barcode attached to your garment is unnoticeable to the untrained eye and serves for identification purposes only.
We collect your clothing and accessories from your home or alternative pick-up address free of charge. No need to pack your items as our Wardrobe Management team will do all the hard work for you.
Your chosen garments and accessories are thoroughly inspected whilst we search for any existing flaws. Following this, we produce a condition report, which gives you the opportunity to make alterations or repairs, if required.
Once each garment has been checked and bar-coded it is photographed from three angles (front/back/label).
We upload your wardrobe inventory to your online Virtual Vault account. You will receive an "Inventory Report" for you to verify.
Your virtual wardrobe is accessible digitally 24/7. Log into your account to browse your categorised virtual wardrobe and order additional services such as dry cleaning and international delivery.
Select the garments and accessories you would like to have delivered, order a delivery and confirm your desired date and time for delivery.